Privacy Policy
Last Updated: 04 December 2025
This Privacy Policy explains how SARK FILING INDIA PRIVATE LIMITED (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you use our website or services.
By accessing our platform, you agree to the practices described in this policy.
This policy is aligned with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).
1. Categories of Information We Collect
We collect and process the following types of data:
A. Personal Information
Full name
Email address
Phone number
Billing and shipping address
B. Transaction & Order Data
Purchase history
Order details and preferences
Payment-related information (processed securely via third-party gateways)
C. Technical & Behavioral Data
IP address
Device type and browser information
Website interaction data (clicks, pages visited, session duration)
Cookies and analytics data
2. Purpose of Using Your Information
Your data is used strictly for business and service purposes, including:
Processing and fulfilling customer orders
Providing order updates and customer support
Managing shipping and delivery operations
Improving website performance and user experience
Sending promotional messages (only with user consent)
Preventing fraud, misuse, and unauthorized activity
3. Data Sharing & Disclosure
We do not sell or rent your personal data.
However, limited information may be shared with trusted third parties for operational purposes, such as:
Payment processing providers
Delivery and logistics partners
Hosting, IT, and technical service providers
All third-party partners are required to maintain strict confidentiality and data protection standards.
4. Data Security Measures
We implement reasonable security safeguards to protect your data, including:
Access control systems
Secure servers and encryption methods
Monitoring for unauthorized access or misuse
While we take strong precautions, no digital system is completely secure, and absolute security cannot be guaranteed.
5. Cookies and Tracking Technologies
We use cookies to:
Improve browsing experience
Analyze website traffic and user behavior
Personalize content and recommendations
Users can disable cookies through browser settings; however, some features may not function properly.
6. Data Retention Policy
We retain personal data only for as long as necessary, including:
Order fulfillment and customer service
Legal, tax, and accounting obligations
Fraud prevention and dispute resolution
Once no longer required, data is securely deleted or anonymized.
7. Children’s Data Protection
Our services are intended only for individuals aged 18 years and above.
We do not knowingly collect data from minors. If such data is identified, it will be deleted promptly upon verification.
Parents or guardians may contact us to request removal of such data.
8. Your Privacy Rights
Under applicable laws, including the DPDP Act, you may exercise the following rights:
Access your personal data
Request correction or updates
Request deletion of your data
Withdraw consent for marketing communication
Raise complaints regarding data usage
Requests can be made using the contact details provided below.
9. Policy Updates
We may update this Privacy Policy periodically to reflect:
Legal or regulatory changes
Business or operational updates
Security improvements
Revised versions will be posted on this page with an updated “Last Updated” date.
10. Contact Information
For any privacy-related concerns:
SARK FILING INDIA PRIVATE LIMITED
Emails:
Phone: +91 7204916419
Address:
G-79, Shop No-211, Kh Kh-73
Main Bajar Gupta Complex
Near Walia Nursing Home
Lakshmi Nagar, New Delhi
East Delhi, Delhi – 110092
India
11. Grievance Officer
As required under the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer.
Grievance Officer Details:
Name: Arjun
Organization: SARK FILING INDIA PRIVATE LIMITED
Email: grievance@onsus.store
Phone: +91 7204916419
Address:
G-79, Shop No-211, Kh Kh-73
Main Bajar Gupta Complex
Near Walia Nursing Home
Lakshmi Nagar, New Delhi
East Delhi, Delhi – 110092
India
We aim to acknowledge and resolve grievances within a reasonable timeframe as required by law.
