Shipping Policy
Last Updated: 04 December 2025
This Shipping Policy applies to Onsus, operated by SARK FILING INDIA PRIVATE LIMITED (“we”, “our”, “us”). It explains how orders are processed, shipped, and delivered when you use our services or purchase from our website.
By placing an order with us, you agree to the terms mentioned below.
1. Order Processing
Orders are processed only after successful payment confirmation.
We typically process and dispatch orders within 1–3 business days, excluding Sundays and public holidays.
Processing timelines may vary during peak demand periods, promotional offers, or unforeseen operational delays.
2. Shipping Locations
We currently offer shipping within India only.
Delivery is subject to serviceability of the shipping address by our logistics and courier partners.
3. Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before order confirmation.
All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
Shipping fees are non-refundable once the order has been dispatched.
4. Estimated Delivery Time
Estimated delivery time is 3–7 business days after dispatch, depending on the delivery location.
Delivery timelines are indicative and may vary due to courier delays, weather conditions, regional restrictions, or other external factors beyond our control.
5. Order Tracking
Once your order is shipped, tracking details will be shared via SMS or email, where applicable.
Customers can track their shipment using the tracking information provided.
6. Delays & External Factors
SARK FILING INDIA PRIVATE LIMITED is not responsible for delays caused by courier partners, natural calamities, strikes, government actions, or circumstances beyond our reasonable control.
We will make reasonable efforts to inform customers in case of significant delivery delays.
7. Incorrect Address & Failed Delivery
Customers are responsible for providing accurate and complete shipping details at the time of checkout.
We are not liable for delivery failures caused by incorrect, incomplete, or unreachable addresses.
If an order is returned due to failed delivery attempts, additional re-shipping charges may apply.
8. Damaged, Missing, or Incorrect Orders
If you receive a damaged, missing, or incorrect order, please notify us within 48 hours of delivery.
Photo or video evidence may be required for verification.
Resolution will be handled as per our Return & Refund Policy, if applicable.
9. Delivery Confirmation
An order is considered successfully delivered once it has been handed over at the shipping address provided during checkout.
Any delivery-related concerns must be reported within the specified reporting period.
10. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time without prior notice.
Updates will be effective immediately upon being posted on this page.
11. Contact Us
For any shipping-related questions or support, please contact:
SARK FILING INDIA PRIVATE LIMITED
📧 Email: info@sarkfiling.com
📞 Phone: +91 7204916419
📍 Address: Shop No. 211, Gupta Complex, Main Bazar,
Near Walia Nursing Home, Laxmi Nagar, East Delhi, Delhi – 110092, India
